Delivery
- Many people assume they don’t have a choice in who delivers their prescription in the UK, especially if the delivery company was recommended by their nurse or GP.
- As a user of urology, continence, or stoma products, you can opt for any delivery company and change at any time. The choice is yours.
- There is no need to inform your existing delivery company that you no longer need them to manage your requirements.
- Arranging for Amcare to deliver your supplies is simple and quick.
Prescription
- The Electronic Prescription Service (EPS) speeds up the time it takes for us to receive your prescription, meaning that we can send your stoma or continence supplies to you more quickly.
- Choosing Amcare to process your electronic prescription is called "nomination". You only need to do this once.
- When you nominate Amcare, your GP surgery will send your prescription electronically directly to us. There's no need for you to keep making phone calls or calling in to your surgery or chemist. Our customor care advisors will ensure your prescription is managed in good time to ensure that you get the supplies you need.